If it didn’t work, you wouldn’t get spam.
Email marketing is a different beast from SEO or PPC, where you are attempting to lure first-time visitors to your website to sell them on your services. With email marketing, you already have access to the audience. The question is: how can you effectively get new business from that audience?
You may have an email list already of lawyers you network with, clients, and former clients, but instead of just sending out an occasional “Updates from the firm” newsletter, you can create more relevant emails to your audience that can provide better results.
The most effective approaches in email marketing are targeted. If your firm has multiple practice areas with clients in different industries, clients shouldn’t all receive the same emails. Restaurant owner clients probably don’t care about biotech. Real estate law clients probably don’t care about IP.
Sending broad, irrelevant emails buys you a one-way ticket to the spam folder. The goal is not to just show an update of the law, but to communicate with clients that you can help them with issues they care about.
“Explain the Law” vs. “Updates on the Law” Emails
What client wants to read an email explaining the law? That’s why they’re hiring your firm. Clients are unlikely to read long-winded emails. Do you? Not only that, it doesn’t start a conversation.
However, an email providing a substantive update on the law, specifically demonstrating how it impacts the reader, can be much more engaging. Tell businesses that you find this new court opinion interesting for this list of reasons and it’s bound to go to the trash. Tell businesses that the latest Supreme Court opinion can affect their businesses’ bottom line and you’ve piqued their interest. This sets the stage for a later conversation.
Email Marketing Tips
- Be concise. People have a short attention span.
- Get opened. Attract attention with your subject lines, don’t be dull.
- Personalize. Email marketing software like Mailchimp allows you to personalize the recipient field so that you get “Dear [Name]” instead of “Hello.”
- Don’t be a robot. Send it from your name and your email, not “the firm.”
- Only send emails when you have something valuable to say.
- Ask questions. Encourage a follow-up; the email alone isn’t going to sell someone. It’s going to be the follow-up interaction that counts.
Email marketing is a highly useful tool for remaining top-of-mind with your clients and prospects, when utilized correctly. By delivering informative, engaging content on a regular cadence via email, you’ll be able to increase conversion and drive more business in the new year.
Want to learn more about effective digital marketing strategies for your law firm? Get your free copy of The Lawyer’s Guide to Marketing Your Firm
- Posted by Steve Pickering
- On January 12, 2015
- 0 Comments